Nan is a registered nurse with over 25 years of critical care nursing experience at several of the top hospitals in the U.S. including Children’s Hospital of Boston, NYP/Weill Cornell Medical Center and both UCLA and Cedars-Sinai Hospital of Los Angeles.

A compassionate, high-performing nurse, she has worked in Adult Intensive Care, Transplant, Pediatric Medical Surgical ICU, Neonatal Intensive Care, Trauma and Telemetry.

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Fluent in French and a tireless volunteer for many organizations including Big Brother Association, the Boston Ballet and the Head of the Charles Regatta, Nan always looks for ways to improve the lives of people.

Nan resides in Miami and will travel within the US to work with clients if the client requests.




AnnMarie is a certified oncology patient navigator who brings over 25 years of experience in the healthcare field where she worked as a senior marketing executive for several major pharmaceutical companies including Johnson & Johnson. She has worked extensively with physicians, nurses, and pharmacists throughout her career and her professional success has been dependent upon her ability to successfully collaborate with doctors, in particular, to get results.

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For the past 10 years, AnnMarie has worked extensively with oncologists, urologists, emergency room physicians, hospital residents and sub-acute attending physicians to manage the care of her father-in-law. Her advocacy has taken her on countless trips to Memorial Sloan Kettering Institute, Hospital for Special Surgery and Morristown Memorial to name a few healthcare facilities. She likes to think she has had something to do with a few of the 20+ lives her 87 year old father in law has lived.

When AnnMarie was a teenager, she experienced a life-threatening blood disorder that was cured as a result of having access to the top doctors in the field of hematology and oncology. Even at the age of 15, AnnMarie intuitively understood the importance of advocacy by choosing to play an active role in her care. Upon being discharged from a 10-day hospital stay, the attending physician asked AnnMarie “don’t you ever give up” in response to questions she had before walking out the door. That experience left her with a profound sense of gratitude for medical professionals and the importance of selecting the right doctors and treatments to maximize life.

If you Google AnnMarie McIlwain you will find that before becoming a personal advocate, she helped mitigate the jobs crisis by founding and creating a company called CareerFuel®. A “Cliffs Notes” for how to find a job or start a small business, this digital content company helped many during the worst economic crisis this country has experienced since the depression. Guiding others to the top resources while also inspiring them with videos and blogs that she wrote and produced, AnnMarie is happiest and most effective when coaching others.

Recognized as authoritative, AnnMarie has been quoted in US News and World Report and Columbia University's Uptown Radio. Her CareerFuel work appeared in Forbes, Huffington Post, Business Insider and AARP and other top media venues while her CareerFuel videos are among the most heavily followed career-related videos on YouTube. Since graduating college, AnnMarie has actively volunteered for children with life-threatening conditions, multiple schools and Girl Scouts. Her volunteer efforts have led to a number of awards including the CBS Spirit of Philadelphia Award. She is also a regular blood donor.

Perhaps you or your loved one will be her next project as she uses her knowledge, resourcefulness and communication skills to navigate the ever-shifting world of medicine.




Karen has been professionally involved with health education and insurance management for more than three decades. She consults with consumers on health insurance selection, navigation, claims review and appeals with the goal of helping people organize and demystify the complexities of our fragmented health care system.

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Karen received Patient Advocate certification from UCLA in 2015 and is licensed as a Health/Disability Insurance Producer in Washington State where she is an active member in the Washington State Health Advocacy Association (WASHAA).

In the past two years alone, Karen has saved clients more than $200,000 along with providing peace of mind.

As an expert, she has been quoted in several articles pertaining to insurance including Where There's A Bill There's a Way and Chart Your Own Course.

In addition to her enthusiasm for advocacy, Karen enjoys outdoor activities and travel, and volunteers as an instructor at her local Senior Center.